Terms & Conditions
By paying for and agreeing to take driving lessons with Daves Driving Tuition you are agreeing to the terms and conditions in this agreement.
Driving Licence Requirements
Tuition is only available to people who:
• Hold a valid N/I, U/k provisional driving licence
• Are legally entitled to drive in N/I, U/K.
You must provide proof of your entitlement to drive and declare any penalty points or disqualifications to your driving instructor.
Payments can be made by cash, cheque or Pay-Pal (via website).All pre-booked courses must be paid in full at beginning or before start of first lesson. In the event of a cheque payment being refused an administration fee of £20.00 will be charged.
Bookings and lesson duration
The minimum lesson period is one hour.
If for any reason your instructor is late for a lesson he will do his utmost to contact you informing of the delay. When possible your lesson will be extended to ensure the full lesson time is completed. Generally your instructor will contact you if the delay is up to 10 minutes, if over 15 minutes, the lesson can be rescheduled at a time suitable to you and the instructor.
If you are late for a lesson the instructor is not liable for the time lost and the full lesson fee will apply.
We will endeavour to accommodate your pick up and drop off points if informed of your location in time.
Vehicles used for tuition
The instructor will provide a training vehicle that is fully compliant with all legal requirements, is clean, fully roadworthy and fitted with dual controls.
Tuition may be provided in your own vehicle at the instructor´s discretion. (Providing your vehicle is fully roadworthy and is compliant with all legal requirements. Plus you must provide proof from your insurer stating the vehicle is fully insured whilst you are being supervised by a professional instructor in return for payment).
Lesson prices may be increased at any time. You will be given a minimum of four weeks notice of any price changes.
Lessons that are pre-paid will remain unaffected by price changes for a period of six months, if pre-paid lessons are not used within six months of payment period the account balance will be credited towards lessons at the current standard rate.
If you or your instructor wishes to cancel or rearrange a lesson a minimum of 48hrs notice must be given!
Failure to give notice will result in lesson having to be paid for or credited!
Course´s special offers and refunds
Dave´s driving Tuition offers a Money Back Guarantee on all lessons. To avail of this guarantee, if you feel that your instructor has not offered value-for-money on any specific lesson, raise your concern before the end of the lesson, explaining your reasons. Dave´s Driving Tuition will refund the cost of the specific lesson for any justifiable reason.
In the event that any prepaid course or special offer being cancelled before completion, any used time will be recalculated at full lesson price of £25.00 per hour, any balance due will then be refunded less a £10.00 administration fee. Refunds will be paid by cheque and can take up to 10 days.
While driving the vehicle you are subject to the same rules and regulations as all other drivers in addition to the supervision restrictions and additional rules that apply if you are a provisional licence holder. This means that you are liable for any fines or other penalties that arise as a result of your driving.
Dave´s Driving Tuition expects you to follow the advice given by your instructor at all times and reserves the right to terminate a lesson without compensation if it is deemed to be in the interests of both your own and the public safety.
When attending lessons you must be legally fit to drive. Your instructor may refuse to give a lesson and reserves the right to charge for the booked period in the interest if your own and public safety if he/she considers or suspects that your ability to drive is impaired for any reason and specifically:
• Excessive tiredness
• Over the legal alcohol limit or affected by alcohol
• Affected by drugs, both legal and illegal - including prescription drugs and over counter medicines
• Affected by illness that may adversely affect concentration or control.
Your instructor will advise you when you are ready to take your practical driving test and will help you to make the test booking if necessary.
If you book a test appointment without prior consultation with your instructor the provision of a car for test cannot be guaranteed.
We will pick you up two and a half hours before test time, this is to allow for travel to the test centre, a pre-test lesson and a safety questions check the test period and the journey home. The cost of this booking on the test day will be £100.00.
Your instructor cannot be held responsible for test appointments cancelled by the DVSA due to bad weather, sickness, staff shortages or other reasons. Such cancellations are beyond the control of your instructor and therefore any fees for booked period will be charged, at your instructor´s discretion, your instructor will advise about claiming compensation from the DVSA.
Code of conduct
Dave´s Driving Tuition we will abide by the voluntary code of practice set out by the UK Driving and Vehicle Standards Agency you can find full details of this exacting code of practice on the government web site at: ??https://www.gov.uk/adi-voluntary-code-of-practice
In addition we agree to abide by the code of conduct as set out in the Associated Schools of Motoring website.
In the unlikely event that you should have any concerns or complaints about any part of your driving tuition please discuss these with your instructor immediately or address them to your instructor by email. firstname.lastname@example.org If the issue cannot be resolved you can address your complaint to an independent arbitrator.
Privacy and data protection:
Any information supplied by you is held to be confidential and will not be shared with any third party without your express consent.
Nothing in these terms and conditions will affect any statutory rights you may have as a consumer.